Frequently Asked Questions
exbat FAQ — Answers to All Your Questions
Find simple, straightforward answers to the most common questions from Bangladeshi players about betting, deposits, bonuses, and security.
Whether you are placing your first bet at exbat or have been playing for a long time — everyone has questions. On this page we have covered cricket betting, account security, depositing via bKash and Nagad, and the terms of the welcome bonus in detail. If you do not find the answer to your question here, reach out to our 24/7 live chat support or contact us by email.
Cricket Betting
If a match is abandoned due to rain or officially declared "No Result", the related bet is generally treated as void and the full stake is returned to your balance. For accumulator bets, that leg is removed and the remaining legs are resettled. Read our terms and conditions for specific rules.
The number shown in decimal odds represents your total return — simply multiply your stake by the odds. Example: a ৳500 bet at odds of 1.90 gives a total return of ৳950 (profit ৳450). Odds of 2.00 mean a 1:1 ratio — even money. The higher the odds, the lower the general chance of winning but the higher the potential payout.
exbat offers live in-play betting on major international cricket tournaments — such as T20 World Cup, IPL, and BPL — as well as big international matches. Odds in live markets update after every ball, so you can make quick decisions based on how the game is going. Live markets may be limited for smaller or less prominent matches.
An accumulator (or "acca") bet combines selections from multiple matches or events into one bet. The odds of each selection are multiplied together, so the potential payout can be much higher than a single bet. However, if any selection is wrong, the entire bet is lost. Starting with 2–3 selections is a good way to try accas with lower risk.
The most popular markets among cricket fans are: Match Winner (who will win), Toss Winner, Top Run Scorer, Total Runs (Over/Under), Fall of First Wicket, and Man of the Match. For example, in a Bangladesh vs India match, the Match Winner and Top Run Scorer markets attract the most bets.
Security & Privacy
Fake sites often look just like the real site but have small spelling differences in the URL — for example "exb4t" or "ex-bat" instead of "exbat.lat". Always confirm https://exbat.lat in your browser's address bar and check for the padlock icon. Do not open the site from unknown links or social media ads — always type the address directly or use a bookmark.
All data transfers at exbat are protected with SSL encryption, which keeps your personal and financial information safe from third parties. Passwords are stored as hashes — not even staff can view them. We will never ask for your password over the phone or by email.
Never share your OTP, bKash PIN, Nagad PIN, or account password with anyone — even if the caller claims to be from exbat or a mobile operator. Asking for this kind of information is always a sign of fraud. If you are suspicious, contact us immediately via live chat and change your password.
A strong password has at least 10 characters and mixes uppercase letters, lowercase letters, numbers, and special characters (@, #, !, etc.). Avoid easy passwords like your date of birth, name, or "123456". Do not use your exbat account password on any other site, and change it regularly.
Money Deposits
Log in to your exbat account, go to the "Deposit" option, and select bKash as your payment method. Enter the amount (minimum ৳300), then complete the payment from your bKash app following the on-screen instructions. Save the transaction number — your balance usually updates within a few minutes.
Yes, Nagad is a supported payment method at exbat. Select Nagad on the deposit page, enter the amount, and complete the payment from your Nagad app by following the on-screen instructions. The minimum deposit amount is ৳300. Your balance is added automatically once the payment is confirmed.
exbat currently supports five payment methods: bKash, Nagad, Rocket, Upay and bank transfer (such as BRAC Bank, Dutch-Bangla Bank, Islami Bank). No other methods are available beyond these five. The minimum deposit amount is ৳300 for all methods.
exbat does not charge any separate fee on deposits. However, your payment provider — such as bKash, Nagad, Rocket, or your bank — may apply their own service charges. Check the relevant provider's website or app to find out about those fees. Make sure your deposit amount meets the minimum of ৳300.
The minimum withdrawal amount is ৳800. After submitting a request, your money generally arrives in your bKash, Nagad, Rocket, Upay, or bank account within 30 minutes to 3 hours. It may take a little longer during busy periods, but we always aim to process requests quickly.
Bonus Terms
After opening a new account at exbat, the welcome bonus is activated automatically when you make your first deposit. You receive a 100% bonus on your first deposit, up to ৳8,000. Example: deposit ৳1,000 and you get ৳1,000 in bonus, giving a total balance of ৳2,000. No separate code is needed.
The wagering requirement for the welcome bonus is 15x — and it is calculated only on the bonus amount, not the deposit amount. Example: if you deposit ৳1,000 and receive a ৳1,000 bonus, you must place bets worth ৳1,000 × 15 = ৳15,000 before withdrawing the bonus funds.
No, the welcome bonus is available only once per player — at the time of the first deposit. If someone tries to claim the bonus by opening multiple accounts under the same name, address, or payment method, those accounts may be closed. We verify every account to ensure fair play.
Yes, you can cancel a bonus before completing the wagering requirement — but in that case the full bonus amount and any winnings earned from the bonus will be deducted from your balance. To request a bonus cancellation, contact our support team via live chat.
The maximum welcome bonus is ৳8,000. This means that even if you deposit ৳8,000 or more, the bonus will not exceed ৳8,000. Example: deposit ৳18,000 and the bonus is ৳8,000, giving a total balance of ৳26,000. So the bonus percentage effectively decreases on deposits above ৳8,000, but the wagering calculation is always based on the actual bonus amount (৳8,000).
Still have questions? We are always here for you
The exbat support team is always ready to help you in both Bengali and English. Ask us anything about betting, payments, or your account.