exbat's Responsible Gaming —
Your control, your choice
Keep the fun of entertainment within limits. exbat provides all the protection tools and support you need to play safely and mindfully — because your wellbeing matters most to us.
Why Is Responsible Gaming Important?
Online betting and casino games can be a great source of entertainment when enjoyed the right way. But like any form of entertainment, it is important to stay within limits. exbat believes that real enjoyment comes from awareness and control — that is why we encourage every player to game responsibly.
Betting is never a substitute for income — it is a form of entertainment. Never bet more than you can afford to lose. If you are under financial pressure, dealing with family problems, or going through emotional distress, step away from playing at that moment. exbat is always ready to help you.
On this page you will find out which protection tools exbat offers, what the signs of problem gambling are, and how to get support when you need it.
For ages 21 and above only
All exbat services and games are for adults only. Creating an account or playing by minors is strictly prohibited. We are committed to protecting those under age.
Our Protection Tools
exbat provides multiple effective tools to keep you safe, all of which you can control yourself.
Deposit Limit
Set your own limit on how much you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. To increase a limit, a waiting period applies for your security.
Time Limits & Breaks
Take a break from your account for a set period — 24 hours, 7 days, or 30 days. During this time you will not be able to log in. You can also limit the duration of your sessions if needed.
Self-Exclusion
If you feel that gaming is getting out of control, activate self-exclusion for anywhere from 3 months to 5 years. During this period your account is completely closed and no promotional communications will be sent to you.
Betting History & Spend Reports
View your full gaming activity, deposits, and withdrawal history at any time. Understanding your own spending patterns is the first step toward responsible gaming.
24/7 Support Team
Our support team is always available for any responsible gaming related matter. Reach us via live chat or email at [email protected] — assistance is available in both Bengali and English.
Minor Protection
Use parental control software on your device to prevent minors from accessing gambling sites. exbat always verifies age and no account is approved for anyone under 21.
Warning Signs of Problem Gambling
If any of the following signs appear in you or someone you know, it is time to seek support.
These signs are nothing to be ashamed of — they are a health signal. Getting help at the right time can bring the situation back under control.
Limit Setting & Self-Exclusion Options
exbat's protection tools can be used directly from your account settings. A description of each option is provided below.
| Tool | Description | When It Takes Effect |
|---|---|---|
| Deposit Limit | Set a daily / weekly / monthly cap on deposits. | Lowering the limit is immediate; increasing it is subject to a waiting period. |
| Loss Limit | Betting stops automatically once a set amount has been lost. | Takes effect as soon as it is set. |
| Session Limit | Set a maximum duration for a betting session. | Applies from each login. |
| Cooling-Off | Temporarily close your account for 24 hours to 30 days. | Immediate; automatically reactivated when the period ends. |
| Self-Exclusion | Fully deactivate your account for 3 months to 5 years. | Immediate; cannot be cancelled by you during this period. |
| Reality Check | Receive notifications about your session time and spend at set intervals. | Based on your preferred interval. |
Safe Gaming Self-Assessment Checklist
Before each gaming session, ask yourself:
If the answer to any question is "no", stop today's session and speak with our support team if needed.
Ways to Get Support
If you are experiencing problems, do not try to face them alone — exbat and professional organisations are here for you.
exbat Support Team
For any responsible gaming request — setting limits, self-exclusion, or simply needing someone to talk to — contact us directly. We help without judgement and with full confidentiality.
- 24/7 Live Chat — Instant Support
- [email protected]
- Available in both Bengali and English
Professional Support
Gambling addiction is a health issue for which professional support is very effective. In Bangladesh, help is available through mental health counsellors, hospital counselling departments, and government health services. Let your family and trusted friends know as well — they can help you too.
Practical Tips for Safe Betting
A few simple habits can keep your gaming experience positive at all times.
Set a Budget in Advance
Keep a separate entertainment budget for each session. End the session once that amount is spent — even if you are on a winning streak.
Keep Track of Your Time
Set a timer before you start playing. Take a break after the set time, get up and walk around, then decide whether to continue.
Don't Bet on Emotion
Never bet when you are angry, sad, lonely, or under the influence. Your decision-making is impaired in these states and the risk of loss increases.
Set Winnings Aside
After a win, put that money away rather than betting with it again. Be wary of the temptation to reinvest bonuses and winnings.
Start Playing Safely at exbat
Learn more about our protection tools, visit your favourite game section, or check the FAQ for any questions.